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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Renee Schoch

March 12, 2026

5  out of  5
rating by Renee Schoch
"Kelly in the office was extremely helpful. I was using a cheap insurance company that offered nothing. Kelly was able to get me a better quote including renters insurance than what I was paying before. Im"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Thomas Jacobs’s Team. "
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Jeff Grochowski

March 12, 2026

5  out of  5
rating by Jeff Grochowski
"I called Kelly to get a price on car insurance and she had it for me in five minutes, talked me through it and made sure I received my multi-policy discount. Once I decided to buy the car, called her back and within another 5 minutes everything was done and sent to me."
We responded:
"Jeff, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Thomas Jacobs’s Team!"
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Erich Gennrich

February 10, 2026

5  out of  5
rating by Erich Gennrich
"Quartny and Kelly both did a Wonderful job helping me out today, thank you so much !!!!! 💯"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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L

January 23, 2026

5  out of  5
rating by L
"Nicole was very prompt and helpful. Made my experience quick, easy and efficient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lisa nedo

January 16, 2026

5  out of  5
rating by lisa nedo
"Always polite, professional and very timely!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Thomas Jacobs’s Team here in Essexville . "
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Isaac Eshak

January 9, 2026

5  out of  5
rating by Isaac Eshak
"Excellent customer service. I appreciate Nicole taking the time to get back with me multiple times she worked hard to get me the best deal. She explained everything in details. Also gave me multiple options. What suits me best. Glad to be working with Nicole and her agency."
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Kevin Krawczak

January 8, 2026

5  out of  5
rating by Kevin Krawczak
"I'm very appreciative of how Kelly assisted me with my insurance claim!"
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Sherrie Dibble

December 10, 2025

5  out of  5
rating by Sherrie Dibble
"They are always helpful and courteous."
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Ally Misiak

December 8, 2025

5  out of  5
rating by Ally Misiak
"Nicole was able to save us hundreds of dollars on our home and auto insurance. She was very easy to work with as well. :)"
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Molly Rombach

December 7, 2025

5  out of  5
rating by Molly Rombach
"Who ever knew switching insurance companies could be so easy AND save you money. Stop waiting and give them a call or email today to see how much money they can save you."
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Bradley Poole

December 6, 2025

5  out of  5
rating by Bradley Poole
"Since switching to State Farm and working with Nicole I couldn't be any happier. Her expertise is and professionalism is more than I could ask for. She was able to lower my premiums while providing more coverage. When I have called to make changes to my auto policy, it is already completed before we even finish our conversation. Fast, affordable and great choice for an insurance company."
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Noah Romzek

November 26, 2025

5  out of  5
rating by Noah Romzek
"Very helpful staff! Set me up with an insurance plan as easy as a phone call!"
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Zach Nelson

October 7, 2025

5  out of  5
rating by Zach Nelson
"I’ve always had a wonderful experience while working with Nicole here. She’s been able to help me figure all sorts of situations out like: quoting several different cars so I could account for insurance prices into the ownership, changing house insurance types and what would work best, and figuring out how to protect personal assets in meaningful ways. I’ve been working with this agency for close to 10 years now and I’ve always had a great experience working with them! I look forward to many more years working together."
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Chrissy Harthausen

July 31, 2025

5  out of  5
rating by Chrissy Harthausen
"Great group of people at this office! Always willing to help! Thanks for great service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Debbie Schoettke

July 30, 2025

5  out of  5
rating by Debbie Schoettke
"Absolutely awesome service. Kelly has taken care of our insurance needs for several years and is always knowledgeable and super friendly. Love this office where we are always treated like family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Abby Wright

July 29, 2025

5  out of  5
rating by Abby Wright
"Can’t say anything but wonderful things about the Thomas Jacob’s State Farm Insurance Agency! They are always willing to help, and are quick to responding when in need. They answer all of my questions! 10/10 recommend! Great staff, and the absolute best people!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kaety Vanhorn

July 23, 2025

5  out of  5
rating by Kaety Vanhorn
"Nicole has been an absolute pleasure to work with! Her communication skills are beyond my expectations. The thing I appreciated the most was the complete transparency of my policies & what entails in each one. Definitely a great company to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Robert Bauman

July 1, 2025

5  out of  5
rating by Robert Bauman
"Tom and his team are always ready to help. They are attentive to any questions or concerns, and prompt to make any changes necessary. We have kept our insurance here for years. Their service can’t be beat!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shawna Lee

June 27, 2025

5  out of  5
rating by Shawna Lee
"We have worked with Tom Jacobs office for some time. They're always friendly helpful and definitely value their customers. They make dealing with dreaded insurance issues a little less painful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danielle Michael

June 17, 2025

5  out of  5
rating by Danielle Michael
"Definitely the best insurance place I've EVER delt with! Everyone in the office is very friendly and professional! 10/10 recommend"
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Jennifer Beaver

June 6, 2025

5  out of  5
rating by Jennifer Beaver
"So, working with Statefarm for me, is like working with friends. They have helped me figure out best prices for my home, auto and now life insurance. They are always helpful and kind and I truly believe look out for the best interest of their clients. Thank you Statefarm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Motley Motley

June 3, 2025

5  out of  5
rating by Motley Motley
"Nicole is the best. She is knowledgeable and is prompt with her responses. Her excellent customer service is why I stick with State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Crissy

March 5, 2025

5  out of  5
rating by Crissy
"These guys are great!!! Nicole was so much help with our new Home insurance policy and getting us extra coverage."
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Chuck Walters

December 21, 2024

5  out of  5
rating by Chuck Walters
"Extremely efficient group"
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Jen Plarske

November 18, 2024

5  out of  5
rating by Jen Plarske
"Excellent customer service and follow up. Competitive rates along with coverage that meets my needs specifically sold me on switching to Thomas Jacobs, State Farm."
We responded:
"Thank you for the 5-Star review Jen! We appreciate the opportunity to work with you! Welcome to the Jacobs State Farm family!"